Our business philosophy: Things happen, and when they do, you're protected.
If you experience any problems, we want to help. Have peace of mind knowing that we stand behind everything we sale 100% for 2 years.
We can resolve most problems with a simple email to our customer support. Our goal is to get your product working as quickly as possible so that you can enjoy your
Limited Warranty Information
We believe very strongly in product quality. All equipment we carry is subjected to rigorous inspection and testing procedures to ensure it meets our exact specification.
We honor a 2 year limited warranty on all our LAVA products from the date of purchase. For the length of this limited warranty, we will replace any defective parts or repair any product free of charge. This warranty is non-transferable.
This warranty does not include any shipping, insurance or tax fees.
This warranty is not valid if damage occurred due to user negligence or caused by any element out of the manufacturer's control. This warranty does not cover damages resulting from accidents, theft, abuse, misuse or improper care, nor does it cover minor cosmetics damages due to normal "wear and tear" of the product, or any other cause which does not relate to a product defect in materials or workmanship.
Before submitting a warranty claim, we suggest you email or call our technical support team for assistance. All warranty reports are considered a top priority and we usually can get started same or next business day with your claim.
LAVA Electronics Inc.